PEAK.ITCS
Operations control system – Efficient control of complex processes
For reliable public transport and optimum passenger service
The PEAK Intermodal Transport Control System (ITCS) is your key to efficient and future-proof local transportation. With PEAK.ITCS, you always have an overview of the entire operation: All vehicle locations are recorded in real time, compared with the planned journey times and clearly displayed. This gives your dispatchers full control at all times and allows them to act quickly and purposefully.
Thanks to modern digital maps and intuitive visualizations, you can get an overview of the current operating situation in no time at all. PEAK.ITCS enables a rapid response in the event of faults – for the best possible processes and the highest service quality.
Your passengers benefit from real-time information: Whether in the vehicle, at the stop or on the move on their smartphone – they are always well informed about their connections.
Rely on PEAK.ITCS and ensure reliable, punctual and customer-friendly local transport. In this way, you create the basis for satisfied passengers and strengthen your competitiveness in the long term.
The Advantages
Monitoring of regular operation
Efficient action in the event of faults
Integration of your ticket printers or on-board computers
IP-based communication with the drivers
Real-time passenger information
Securing your transport contracts
Integrated quality management system (business intelligence)
High quality of service for passengers
Integrated components for efficient planning and scheduling
Reliable operations, secure connections, online passenger information, efficient incident management. PEAK.ITCS supports you in your daily operations.
Multi-client capability
Several companies can be integrated in PEAK.ITCS integrate. The dispatchers work for your company or for several clients.
Passenger information
PEAK.ITCS provides real-time passenger information – on displays and acoustically, in vehicles, at stops and on mobile devices.
Location tracking
Regardless of which positioning system you use, your buses and streetcars know where they are at all times and report this to the control center.
Connection fuse
The system checks in real time whether transfer connections can be maintained. If this is not the case, the dispatcher is alerted and can act accordingly. Drivers and passengers are informed.
Communication
PEAK.ITCS uses analog, digital radio or mobile IP data for voice transmission.
On-demand traffic
Call bus functions are included in the system and can be managed via it.
Forecast
The vehicles report their locations to the control center. PEAK.ITCS reliably calculates the arrival at the next stops in real time.
Quality management
PEAK.ITCS bundles historical operating data, evaluates it graphically and creates management reports.
Disposition
Integrated fault and detour management enables regular operations to be restored quickly.
Automotive engineering
We work together with competent partners for the selection of on-board computers and ticket printers and the installation of the technology in your vehicles.n.
Keeping an eye on operations at all times
With PEAK.ITCS, your control center is always in direct contact with the buses. Intelligent automation ensures that you can react quickly in any situation, inform passengers in a targeted manner and control the vehicle technology efficiently.
The multi-client capable background system is in constant communication with the on-board computer software of your buses. Changes such as detour, additional routes or trip interruptions can be easily created and are automatically transmitted to the vehicles. The automatic connection protection supports the driver with specific instructions.
PEAK.ITCS offers you a compact and intuitive control center software that combines all central functions for driving operations. The modern, clear user interface provides all important information at a glance, makes it easier to control processes and provides a quick overview in the dashboard.
